18 years to 19 years, based on the large chain shopping district - the world's fifth-largest theme park in the consumer scene, the team from 0-1 to create a cash settlement system includes distribution, sales agency and joint venture and other business model. The system handed over the entire year's transcript, accumulated a total of millions of orders, and the transaction amount was nearly 100 billion yuan.
This system is mainly to provide a large set of solutions to large chain business districts, and the platform for business districts, mainly in two parts, large and chains.
Large business districts, store business models, such as catering stores, milk tea shops, rental stores and self-service vessels, etc., which requires this system to be in front of the cashier, to overwhelmed to various cash register, and make flexible compatibility.
After the chain business circle, after a business district is successful, the selection, marketing and other strategies can be reused. This requires the system in the background, which can be reused in multiple business districts, directly to various places, improving the consistency of management, avoiding difference loss, thus improving efficiency.
01 compatible full channel sales scene
1.1 Full channel sales scene features
(1) Retail
Offline retail, ie business super / convenience store, milk tea coffee shop, drone shop, etc. After the store transaction, the product is delivered to the user to complete the performance;
Online retail, the same line-inline retail store, providing instant delivery and logistics services.
(2) Dining
Offline food, hamburgell, etc., the cashier order, after the meal, give the user to complete the performance;
Online catering, self-service, scan code, visitors order, the cashier does not participate in the order.
(3) Lease
Offline rental, rental shop, etc., the cashier will place an order until the user returns the rental items to complete the performance.
Online leasing, the cashier does not participate in the order, only distribute leased goods, such as a stepchy car, and the lease activation action.
1.2 How to compatible with full channel sales scene
(1) Compatible online shopping cart
It is necessary to meet the needs of online scene shopping carts to improve guest price, but also meet the quick settlement of online shopping carts.
Online scenario, in order to improve customer price, there will be various types of promotional activities, such as full cut, redemption of full capacity, required in the shopping cart settlement, active display promotional information to guide more users join in a single;
In the offline scene, the shopping cart is operated by the cashier. All promotions have been achieved by the cashiers and users, when they added to the shopping cart, the shopping cart can be combined in various promotions, such as full reduction and Of the full amount, automatically calculate the best solution.
(2) Compatible with different commodity types
In large products, the goods sold are diverse, when the online cash register is compatible, it is necessary to have a billted product order, and it is necessary to compatibility with non-barcode items.
Generally, the goods in the convenience store have outer packaging, which can be added to the box; however, there is also a commodity without outer packaging barcodes, that is, you need to add a shopping cart with the item list of the cashier.
(3) Compatibility whether to perform orders
Retail, catering store, there is no need to perform, the delivery is completed; the rental shop is still required, and the order will still be activated, and the order according to the user's lease.
1.3 Consistency principles followed by full channel sales scenarios
(1) Easibility of using the cashier and cashier products
In the next scene, it is to help users complete the transaction, and the direct user is the cashier. The cashier is strong, and the universal education is low, requiring the cashier product to be trained.
(2) To the merchant, provide store campaign
Merchants pay attention to the sales of the goods, to adjust the goods. In this regard, the cash register needs to provide a summary of goods sales and store camp.
(3) For the business district platform, the statistics cashier's income
Income part, all of the stores that day will need reconciliation, required the day shift cashier handed the duty of all income, counting the cash, that is, the system provides the frequency statistics function to facilitate verification of recorded cases.
02 How to improve compatibility in cashier settlement systems
Under the premise of compatibility, the cash register is compatible, to achieve a fast cashier. The rear end, the compatibility of this focus, and the consistency of the national chain business circle in management, reducing the operating costs of the localities.
The entire system, summarization is supporting two businesses, offline cashiers and financial settlements, mainly 5 large sectors, commodity centers, rental centers, finance centers, data centers and inventory centers.
2.1 System structure has expansion
From the structure, the system starts with five large sections, with the basic configuration of the mall, strong extension, can be expanded according to the actual business needs.
2.2 Commodity basic information templateization and price difference in goods
National chain business circle, there is a chain brand, which is the same in the country's business district. This type of brand store can use the commodity template, after a one-time product information, it will be issued in various local business districts, and supports the price of each place. Can achieve the consistency of the main information, reduce communication loss, while authorizing that the business districts can control the price, consistency, and achieve flexible compatibility.
2.3 Products can be configured without stock management
In the business district, the platform for the platform is required to control the inventory. The merchant jointly managed in stock by the merchant, and does not take system inventory management. The system is better compatible with the stock management problem of commodities by defining a bank goods and an unreasonable product.
2.4 National Activities One-click Creation
In large holidays, such as cold summer vacation, National Day May 1, the type of activity is similar, through the creation of business district, you can directly go directly to various local business districts, reduce the cost of planning activities in various land, can play national Marketing effect.
2.5 Establish a review report to meet the business circle platform and business operations
The way financial accounts are different, and the system provides the revenue for the entire store collection channel. The revenue of the cashier class and the collection of commodity sales summary, the collection of goods sales and the revenue of the entire store can be On the top, you can meet the settlement needs of merchants and platform finances.
2.6 Data Center Establish an exemplary business circle, guiding the store, select decision-making
The data center, that is, according to the revenue of the business district, the data visualization is made, and it is convenient to observe the revenue of the chain business circle. Through the data analysis, the best business circle of different seasons, different regions, thus establishing models Business circle for business circles across the country.
By understanding the hot store, you can determine the best branch type in the business district, the best branch layout and the appropriate moving line; by understanding hot-selling goods, it can determine the type of hot-selling merchandise and finally establish the most reasonable business district. On the basis of the model, it should be appropriate.
03 written in the last
In the end, the chain large business district determines that the system is compatible, and it is necessary to consider business operations across the country. But just satisfied, compatibility, only the basic functions of the business are met.
Standing at the company, according to the business process, combing a set of solutions, has made the business landing, but it also needs to take a step forward, the product can guide the direction of the business, the amount of data is large, the operating time is enough Under the premise, the best large business district is analyzed to find the law of making money, and establish a templateism of successful business district is the ultimate goal.
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Code scanning ordering, mobile phone ordering, self-service ordering and other ordering methods can effectively improve the ordering efficiency, avoid ordering mistakes and avoid problems at the busiest time
Multi channel speed of light booking allows zero distance contact with the service. Wechat booking, telephone booking and store booking accurately record the needs and sources of customers
Remote number retrieval does not need to wait. It supports remote number retrieval from multiple platforms. Customers can queue up at home, in the company and in the cinema to automatically remind customers to be ready for admission
Meituan takeout, hungry, etc. are under unified management on multiple takeout platforms. Place an order in the kitchen with one click, bid farewell to the wrong order, and the order report is permanently retained. Check and see it as you go, and make your own real takeout. Omni channel takeout integration, unified order receiving, precipitation of customer information and promotion of member transformation
Polymerization of Alipay, WeChat, cash and other payment methods, multi code in one, real-time arrival, improve the efficiency of the bank. During the peak period, the cashier will be diverted to improve the cashier efficiency of service personnel
Polymerization of Alipay, WeChat, cash and other payment methods, multi code in one, real-time arrival, improve the efficiency of the bank. During the peak period, the cashier will be diverted to improve the cashier efficiency of service personnel
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